Natasha K.

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    Natasha K.

    ( Senior Business Analyst )
    Skills: Business Analytics; Project Management & Business Case Analysis; Database Design & SQL Querying; BI Tools; ITIL/ITSM JAD & UAT Sessions; Knowledge Management; SDLC/PMLC; BRDs & FRDs; Change & Release Mgmt; Team Building & Training; Use Cases & User Stories
    Experience: 7+ years
    Availability: ASAP
    Location: Toronto, Canada
  • Strong BA with 7 + years of experience in project coordination & process reengineering
  • Passionate about inspiring people to implement new ideas to maximize performance and achieve excellence
  • Worked extensively in ICT environment throughout my career
  • Experience working on various phases of the Software Development Life Cycle
  • Carried out various analysis techniques such as scope analysis, stakeholder analysis, GAP analysis, feasibility analysis, alternate solutions approach analysis, SWOT analysis, and functional decomposition.
  • Worked with client teams and design teams to understand and document business rules and convert requirements into data models
  • Extensive experience documenting business cases, identifying benefits and return on investment of systems
  • Experience in development of SOA composite applications
  • Experience with WSDL, SOAP and ESP during the development of web services.
  • Created BRDs in which I stated the top level business requirements, functional, non functional and system requirements.
  • Involved in creating templates, procedures, standards as per ITIL, CMMI, ISO standards
  • Experience converting user requirements into graphs and UML diagrams
  • Basic understanding of the Dodd-Frank wall street reform and consumer protection act
  • Involved in process improvement, process implementation, process monitoring
  • Worked with UML and MS Visio to create business process models, activity diagrams and object oriented designs.
  • Gathered requirements using variety of techniques including interviews, brainstorming, workshops, surveys, document analysis, observation, role playing and JAD sessions
  • Understood transactions, identified actors and flows to create use case documents and use case diagrams
  • Worked closely with the project management team as a part of the project coordination initiatives
  • Used MS Project for scheduling, task delegation and status tracking
  • Carried out risk analysis, cost benefit analysis and feasibility analysis for various projects
  • Provided business and post implementation support
  • Planned, executed and accomplished UAT
  • Created training documents and help manuals for end user training
  • Created request for proposal and request for information documents
  • Assisted project manager in the development of project plan by presenting proposed project solutions
  • Worked closely with the project manager in coordinating day to day activities
  • Carried out requirements management such as configuration management, managing changes to requirements and requirements traceability.
  • Collected, generated and disseminated business information through BI tools
  • Worked with modern interactive websites and web applications
  • Excellent communications, relationship management and team building skills.
  • Highly motivated problem solver with a knack to multitask with minimum supervision.
  • Exceptional requirement elicitation, documentation and presentation skills.
  • Meticulous utilization of BABOK 2.0 & ITIL v3 methodology, tools, techniques and best practices.
  • Proficient in various project/team methodologies and environments including Waterfall, Agile, RUP and Hybrids.
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